Frequent Questions

How do I book my class to attend an education dress rehearsal performance?
Visit our Tickets page and complete our booking form. Please send completed forms by fax to 780.429.0600 or by email to education@edmontonopera.com.

I’m not sure yet how many tickets I need. Can I still reserve tickets now?
Yes, but we need a completed booking form to reserve tickets. Please include an estimate of the number of attendees on your form.

How are groups assigned seating?
Groups will be seated based on when we receive their booking form.

When do I have to give my final ticket numbers?
Please notify us of your final numbers no later than two weeks before the performance date. After this date we cannot guarantee that additional tickets will be seated in the same area as your group.

When is payment due for tickets?
We require full payment no later than two weeks before the performance date. If you are booking your group after this period, payment must be submitted with your order.

Can I pay for my tickets on the night of the performance?
In order to process your booking we must have full payment two weeks in advance. If you are booking your group after this period, payment must be submitted with your order.

Does my group have specific seating or is it general admission?
For all mainstage operas at the Jubilee Auditorium, tickets are assigned seats.

Where can I pick up my tickets?
Tickets will be available the night of the performance starting an hour before at the performance location. We will have a will-call table in the lobby where you can pick up tickets for your group.

Are food and drink allowed in the theatre?
Food and drink are allowed in the lobby areas only, and prohibited inside the theatre.

When should I arrive on the night of the performance?
Please arrive at least 30 minutes prior to the start of the performance.

How do I book a classroom visit?
To book a free classroom visit, please contact education@edmontonopera.com.